NMO S4 SPRINT ONE | BUSINESS CASE SCENARIO - 04 | Airway Delivery: A New Business Opportunity
Submission BCS
Human Resource Department
Submission Date & Time: 2022-02-10 02:17:36
Event Name: NMO S4 Sprint One - SB Patil
Solution Submitted By: Kavyashri Patil
Assignment Taken
HR Recruitment And Training PlanCase Understanding
As, of today's technological ERA a courier company decided to venture in "Hyper local Delivery space†& trying to conduct deliveries in more convenient & Fastest mode. According to the rules, company already has permission from Director General of civil Aviation (DGCA) for Flying drones. It has conducted successful trials of deliveries. Now, company trying to build an end-to-end Drone operations & Management platform through which a rapid scaling of business can be achieved. As, Deliveries by drones is relatively new idea in the market, company has huge scope of opportunities & expansion. It will create more challenges in each department of company, HR department need to Focus on Hiring of new employees, their training. rules, regulation, organization, values and mission to inculcate in employees.BCS Solution Summary
As, company has decided to venture into drone delivery system it is necessary tounderstand the new Technology will require efficient and technical workforce. Hiring best employees & train them to be more productive is a task before HRdepartment . Providing training is not enough, so we are trying to make our employees aware of culture, values, policies of organization. Also, helping them with employee welfare programme is also necessary part of Recruitment & training plan.Solution
Hiring a new staff and also thinking about retention plan includes following principles.
1. Principle of scientific selection:
For the proper co-ordination between work and workers it is necessary to have right person for
the Job. So candidates will be selected as per their merit.
Qualification, experience, achievements in the past will be considered.
2. Principle of Effective communication
It is necessary to have effective medium of communication between the
management and workers to maintain positive attitude of workers towards the
organization So, some ice-breaker games sessions, induction programme will help
to build these relations.
3. Principle of Maximum Individual Development:
Identifying skills of employee and potential utilization of it helps to grow organisation .
4. Principle of Team spirit :
Workers should work collectively & they should feel Collective responsibility.
Induction programme will help new employees to work on their relation.
5. Principle of Dignity of Labour:
Workers Employees should be proud of the work they doing. we will
provide them appraisals & awards like
a) employee of the month, will help
them to work passionately .Based on the performance, b)Trainees will be
promoted after 6 month of duration.
6. Principle of effective utilization of Human Resource
It is necessary that one should be trained as per his/her skills .
Proper training will provide employee a proper direction of his/her work.
Team Required -
â– Management Team -
1. Senior Manager -
- Degree in Business management
- Knowledge about aviation industry
- Experience of 5 years
2. Administrative Manager-
- Degree in Business management
- Experience of 5 years
3. Sales & Marketing Manager -
- Bachelors degree in marketing or MBA
-strong , analytical and organizational, skills
4.IT Manager -
- Degree in computer science and related field
- 5 years of experience
5. Finance Manager -
-Bachelors degreein finance and accounting/MBA
-Excellent in business judgement
â– Drone Operators-
1.Drone Operation Manager-
SSC/HSC
-Certification in drone operations and management
- Experience of 2 years
2.Drone Pilots -
-associate degree and a remote pilot certificate from aviation agency
- Experience of 3 years
3.Drone Engineer -
-Aeronautical engineering or related field
-3 years of experience
â– Software Development Team-
1. Software Developers-
-Degree in software engineering or computer engineering
- Knowledge of deep programming languages like C++
- 3 years of experience
â– Support Staff -
1. Customer Care Representatives -
-knowledge of basic technical issues
-Better communication skills
-2 Years of experience
2. Person for Packaging & Loading-
3.Techician -
-certification in aviation maintenance from aviation agency
- 2 years of experience
â— sources of Hiring Employees:
-Advertisement in newspaper
- Employment exchanges
- Campus placements
- Employee referrals
- From electronic media such as LinkedIn, naukri.com
â— Recruitment Policy Consist of:
-To clear a picture about our organization and hiring procedure.
-Our recruitment policy based on following principles:
1. Diversity
2. Motivation, Values , Mission
3. Excellence
4. Accountability
5. Non -Decrimination
â—Training Module :
As Drone delivery operations is relatively new technology. So, needs proper training and also
training process leads to know employees about organization.
Training will consist of –
1.Introductory Sessions-
- Ice - breaking sessions
- self & company introduction
2. Informational E -course-
-Job essentials
-Time sensitive learning
- safety training
-Basic Business task
3.Interactive Assessment -
-Online Quiz
- Creating tests to help learners stay on track
- Helpful to know ability of employees
4.FAQ Interaction-
-To clear basic knowledge facts
- Reviewing subject matter in detail
5.Video lectures-
- Demonstration about drones
-Basic skill set required to handle drones
6.Dialogue Stimulation-
-Build communication skills
-Helpful for customer care representatives and marketing personal
7.Micro learning module -
-Part of Off -job training
- for putting new knowledge in practice
8.Session on skills-
- To develop team work
- problem solving adaptability
â—Training Format :
1.Management Team -
HR Induction Programme on Policies,
culture, Target Audience, & market for drone deliveries
2.Drone Operation Manager-
Technical Sessions-
• Drone Management,
• Functioning,
• Conditions for safe flights
3.Drone Pilots-
Video Demonstration on Flight of Drones On Field Demonstration
4.Drone Engineers-
Sessions on Basic Manufacturing
Equipment & Maintenance Repair
5.Software Developers-
Sessions on App Structure which company required Conventional Lectures by trainers
6.Customer Care Representatives-
Lecture on Soft skill development ,
Introduction about Customer Base
Conclusion
As we are stepping into a new technology based start-up it require more efficient staff to recruit . These recruitment plan will help us with efficient manpower to lead into rapid scaling of business .Attached File Details
View Attachment file (HR Recruitment Plan.docx)Video
https://youtu.be/TNrWYgreqs8Comments
Article Type: Business Case Scenario, Case Study Solution Submission
Business Case Detail
Title: NMO S4 SPRINT ONE | BUSINESS CASE SCENARIO - 04 | Airway Delivery: A New Business Opportunity
Type: Case Study
Stream: Management
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