“A Training and Skill Development Manual for field Employees.”

Assignment Taken

Create A Training and Skill Development Manual for field Employees.

Case Understanding

About the Company ; Fresh Grower at Your Door it means Direct delivered farmer to Table [ FTT ] is a pune based company started by Chitranjan Desai. The company mainly deals with fresh farm products namely fruits & Vegetables. He has Decided to start a business of procurement & delivery of fresh farm produces. He will procure farm produces from nearby farmers and will directly deliver to customer. Uses an App based delivery system through FTT app customers can order their product. FTT currently operate in pune. Mr. Chitranjan Desai wants to expand his business to at least 3 Metro cities in next 2 year.

BCS Solution Summary

PROBLEM FACED BY COMPANY : The FTT concept produces must reach from Farm To Dining Table within 3 hours of harvesting but as per calculation of total time required to do Harvesting> transporting to packing facility> packing transport to consumer place Would take around 6 hours. At implementation he realized that even 6 hours is hard to manage many times. 1. They want to expand his business to at least 3 metro cities in next 2 year.

Solution

What are trying to do in step 1?
We are trying to expand our business above three metro cities. For training purpose, we allotted 6 Trainer, 2 trainee for each city. We are conduct the proper training for them. Each person wants to be a crucial element of something bigger, and I provide my employees with that feeling. I give them responsible task and they decide how to approach their duties by themselves.

Training and Skill Development 
Training is one of the key function that an HRMS department performs. This module of HRMS makes you capable of having documents uploaded, managed, and distributed for trainees through web-based software. It is integrated with employee performance goals and also incorporator a calendar function that help instructors to schedule training and evaluation that are easily accessible to trainees. 
-He should have good communication skill- written, oral, listening.
-Should be creative exercise as per need and understand what mode of training is best suited.+-3

-Should have good interpersonal skill able to interact with farmers understand what they need for training.
-Good knowledge of Agriculture sector and keep with new trends. 
-Should be flexible in case of any problem to find solution.

Conclution
Soft skills development training.
How your employees act is just as important and what         they know – that’s why soft skills are so essential for growth. Soft skills are personal attributes that enable   employees to interact effectively and harmoniously with other people in the workplace, including co-workers, management, and customers.

Studied have actually shown that a gap in basic soft skills among company employees affects company success and increases turnover rates.

Soft skills trainings are useful for new and existing employees of all levels and are an extremely effective way to build an efficient, respectful and collaborative culture – ultimately affecting the bottom line.

Training Programme for field Employees
Soft skills development training

How your employees act is just as important and what they know – that’s why soft skills are so essential for growth. Soft skills are personal attributes that enable employees to interact effectively and harmoniously with other people in the workplace, including co-workers, management, and customers.

Studied have actually shown that a gap in basic soft skills among company employees affects company success and increases turnover rates.

Soft skills trainings are useful for new and existing employees of all levels and are an extremely effective way to build an efficient, respectful and collaborative culture – ultimately affecting the bottom line.

Some topics to consider covering in your soft skills training include:

Communication skills

Presentation skills

Problem-solving skills

Conflict resolution

Leadership skills

Emotional Intelligence

Time management

Ethics

Teamwork

Adaptability

Products and services training

Product trainings can either be a part of onboarding for newcomers or can be available for any employees who need refreshers on the products and services the organization offers. This type of training can also be used to educate staff on newly introduced products, services or features so they are always up to date.
Technical Skills Development Training

No matter what technical level your employees are at, there is always room for improvement. Technical (hard) skills include the know-how of doing things like data analysis, content writing, social media management, coding, programming, etc.

Technical skills training is a fundamental employee education component because it’s the main way your employees will know how to technically do their jobs right. And for those who already know how to do their jobs, we guarantee they still have more to learn. Employees need to engage in ongoing learning on a regular basis to stay up-to-date with the latest developments.

Customer Care And Client Communication Skills

A business cannot flourish without keeping its clients happy. Hence people responsible for representing the company to a client should be good at communication and wooing the clients. It’s not only what you’re presenting to them, but the way in which you offer the product or service makes a significant difference. Hence customers dealing or sales training is one of the most prestigious courses for a company or a business.

 Creative Thinking Skills Grooming Program

Employees can only grow and excel in their careers when they are continually thinking something from a newer, different perspective. It helps the company progress in terms of innovation as well as productivity.

Creativity and innovative thinking become all the more critical in a place like Dubai, with a very high influx of people seeking jobs. Owing to this, many businesspeople ensure soft skills training in the workplace for grooming their employees being humans. It is the key to success.

Change Management Training

Every company has rules which it has to abide by, because of sponsorships legally, and certifications without which its employees cannot practice their professions. However, change is an inevitable reality, and the business companies have to comply with it for the sake of success in the long run.

However, employees may not feel good when companies make a sudden change in corporate policies and workplace regulations. The companies must ensure taking change management training courses for the employees about assimilating changing environment effectively.

Conclusion

Soft skills development training. How your employees act is just as important and what they know – that’s why soft skills are so essential for growth. Soft skills are personal attributes that enable employees to interact effectively and harmoniously with other people in the workplace, including co-workers, management, and customers. Studied have actually shown that a gap in basic soft skills among company employees affects company success and increases turnover rates. Soft skills trainings are useful for new and existing employees of all levels and are an extremely effective way to build an efficient, respectful and collaborative culture – ultimately affecting the bottom line.

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